Departments 

Customer Service

 

Our customer service staff is the key to The Print Shop's business success and they are responsible for building strong relationships with our ever-expanding client base. They work on the front line to ensure that every estimate and order is handled professionally and meets the quality expectations of our customers. The Print Shop uses the Visual printLEADER print management software package. This proven software package provides our customer service staff with the tools to accurately and speedily estimate every job our customers request. printLEADER creates the work order and tracks the job through our departments including invoicing and customer sales history for future reorders.

 

- Establish and build client relationships

- Efficient order-taking and job analysis

- Quality Assurance -- final quality check

- Coordination of files for accuracy in reordering

- Pick-up and delivery

 

 

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